Cut no-shows with a reminder the day before and on the day. Copy a doctor appointment reminder and send it to every patient.
Updated October 2026. 22 templates, all copy-paste ready.
Preview
Hi {{Name}} 🩺 Your appointment at {{Clinic Name}} is confirmed. 👨⚕️ Doctor: {{Doctor}} 📅 {{Date}} at {{Time}} 🎫 Token No. {{Token No.}} 🕒 Please arrive 10 minutes early. To reschedule, reply here or call {{Phone}}.
10:24Send it the moment the slot is booked. Doctor, date, time and place, and nothing about the reason for the visit.
Hi {{Name}} 🩺 Your appointment at {{Clinic Name}} is confirmed. 👨⚕️ Doctor: {{Doctor}} 📅 {{Date}} at {{Time}} 🎫 Token No. {{Token No.}} 🕒 Please arrive 10 minutes early. To reschedule, reply here or call {{Phone}}.
10:24Dear {{Name}} 🩺 Thank you for booking with {{Hospital Name}}. 🆔 Appointment ID: {{Appointment ID}} 👨⚕️ Doctor: {{Doctor}} 📅 {{Date}}, {{Time}} 💰 Consultation fee: Rs. {{Fee}}, payable at the reception or by UPI
10:24Hi {{Name}} 🦷 Your dental appointment is booked. 👨⚕️ Doctor: {{Doctor}} 📅 {{Date}}, {{Time}} 📍 {{Clinic Name}}, {{Address}} Please bring any earlier X-rays. Reply C to confirm or R to reschedule.
10:24Hello {{Name}} 💻 Your video consultation with {{Doctor}} is confirmed. 📅 {{Date}} at {{Time}} 🔗 Join 5 minutes early: {{Link}} 💰 Payment of Rs. {{Fee}} received Keep your earlier prescriptions handy.
10:24The reminder that saves the slot. Ask for a reply so you can refill cancelled slots the same evening.
Hi {{Name}} 🩺 A reminder of your appointment tomorrow. 👨⚕️ Doctor: {{Doctor}} 📅 {{Date}} at {{Time}} 📍 {{Clinic Name}} Reply 1 to confirm or 2 to reschedule. Thank you.
10:24Dear {{Name}} 🩺 Your visit to {{Hospital Name}} is tomorrow. 🕒 {{Time}} with {{Doctor}} 🆔 Appointment ID: {{Appointment ID}} 🪪 Please bring your ID, earlier reports and a list of the medicines you take.
10:24Hi {{Name}}, see you tomorrow 🩺 🕒 {{Time}} at {{Clinic Name}} 🚗 Parking: {{Parking Info}} If you cannot make it, please tell us by {{Cancel Deadline}} so another patient can take the slot.
10:24Dear Parent 🩺 {{Child Name}} has an appointment tomorrow. 👨⚕️ Doctor: {{Doctor}} 📅 {{Date}} at {{Time}} 💉 Please bring the vaccination card and any earlier prescriptions. Reply YES to confirm. {{Clinic Name}}
10:24Short and practical. The patient is about to leave, so give the map, the floor and the counter.
Hi {{Name}} 🩺 Your appointment is today. 👨⚕️ Doctor: {{Doctor}} 🕒 {{Time}} 📍 {{Clinic Name}}, {{Address}} 🗺️ Map: {{Map Link}} Please arrive 10 minutes early for registration.
10:24Hi {{Name}}, see you in 2 hours 🩺 🏢 Go to {{Building}}, {{Floor}} floor 🆔 Show Appointment ID {{Appointment ID}} at the reception. 🚗 Parking: {{Parking Info}} Call {{Phone}} if you are running late.
10:24Update for {{Name}} ⏳ {{Doctor}} is running about {{Minutes}} minutes late today. 🕒 New expected time: {{New Time}}, so you can leave a little later. Sorry for the wait. {{Clinic Name}}
10:24Dear {{Name}} 🩺 Your appointment at {{Hospital Name}} is today. 🕒 Appointment: {{Time}} 📍 Reach the main reception by {{Report Time}} 🪪 Bring your ID and any reports. 🗺️ Directions: {{Map Link}}
10:24Friendly nudges for the next visit. They bring patients back on time and keep the doctor's plan on track.
Hi {{Name}} 🩺 Your follow-up visit is due. 👨⚕️ Doctor: {{Doctor}} 📅 Due on {{Date}} 🔗 Book a slot: {{Link}} Or reply with a time that suits you. {{Clinic Name}}
10:24Dear {{Name}} 🩺 It has been {{Months}} months since your last check-up at {{Clinic Name}}. 👨⚕️ {{Doctor}} advised a review around now. Reply BOOK and we will send you the open slots.
10:24Hi {{Name}} 🦷 Your dental cleaning is due this month. 👨⚕️ {{Doctor}} has slots on: 📅 {{Date 1}} 📅 {{Date 2}} Reply 1 or 2 to book, or call {{Phone}}.
10:24Add any preparation the patient must follow, like fasting, so the test is not wasted.
Hi {{Name}} 🧪 Your lab test at {{Lab Name}} is booked. 📅 {{Date}} at {{Time}} 🍽️ Please fast for {{Hours}} hours before, water is fine. 📄 Bring your doctor's prescription. 🆔 Booking ID: {{Booking ID}}
10:24Dear {{Name}} 🏠 Our phlebotomist {{Staff Name}} will visit for your home sample collection. 📍 {{Address}} 📅 {{Date}} between {{Time Slot}} 🪪 Please keep the prescription and your ID ready. 🆔 Booking ID: {{Booking ID}}
10:24Dear Parent 💉 {{Child Name}}'s next vaccination is due. 📅 {{Date}} 📍 Visit {{Clinic Name}} between {{Time Slot}} with the vaccination card. Reply YES to book a slot.
10:24Hi {{Name}} 📄 Your reports from {{Lab Name}} are ready. 🔗 Download them securely: {{Link}} 📱 Use your registered mobile number. Share them with {{Doctor}} at your next visit.
10:24No blame. Make it easy to book again with two slots or a link.
Hi {{Name}} 🩺 We missed you at your appointment today. 👨⚕️ Doctor: {{Doctor}} 🕒 Time: {{Time}} We hope all is well. Would you like to rebook? Reply with a day that works, or book at {{Link}}.
10:24Dear {{Name}} 🩺 You could not make it to {{Clinic Name}} on {{Date}}. 👨⚕️ {{Doctor}} has slots on: 📅 {{Date 1}} at {{Time 1}} 📅 {{Date 2}} at {{Time 2}} Reply 1 or 2 to book one.
10:24Hi {{Name}} 🩺 Your appointment on {{Date}} was cancelled as you asked. 🔗 When you are ready, book a new slot: {{Link}} 📞 Or call {{Phone}} Take care. {{Clinic Name}}
10:24Patients read reminders on the go. Give them the who, when and where, plus one way to confirm or change.
Never name a condition, test or treatment. Share only the doctor, date, time and clinic, sent from the clinic's official number.
Invite customers to refer friends, share their code and get rewarded, with opt-outs built in.
Ask customers to rate a purchase, visit or support chat, and follow up on low scores.
Greet new customers on WhatsApp with a thank-you, what to expect and one clear next step.
Start with the patient's name, the doctor and the clinic. Give the date, time and address, then what to bring. End with a reply option to confirm or reschedule. Keep it under 300 characters and leave out anything about the reason for the visit.
Twice works best: one the day before, with a reply option to confirm, and one about two hours before, with the map and the reception details. For visits booked weeks ahead, also send a confirmation at booking time. Clinics that send both see fewer empty slots.
Yes. WhatsApp reminders are read faster than SMS or email, and patients can reply to confirm or reschedule in the same chat. Message only patients who shared their number for appointment updates, and keep health details out of the text.
Export tomorrow's appointments from your clinic software into a Google Sheet, one patient per row. Paste a template into SheetWA, match the columns to the placeholders, and send one personalised reminder per patient from the clinic's WhatsApp number. It takes a few minutes each evening.
Leave out the diagnosis, test names, results, medicines and anything about the condition. Use neutral words like "your appointment" or "your reports". Share details through a secure link that needs the patient's login or OTP, or in person at the clinic.
Yes. Most no-shows are patients who forgot, or who could not come and did not tell the clinic. A reminder with a reply option catches both. Patients confirm, or they cancel and you fill the slot from the waiting list. A second reminder on the day also cuts late arrivals.
Yes. Send a recall message when the six-month check-up or cleaning is due, with two slot options and a reply to book. Follow up after a week if there is no reply. Recall messages keep regular patients coming back without calls from the front desk.
Not for a single clinic. The SheetWA Chrome extension sends from your existing WhatsApp Web session. For hospitals or labs that want reminders sent automatically from their booking system, use the SheetWA WhatsApp API with approved utility templates.