WhatsApp Feedback Template: 20+ Customer Feedback Messages

Hi {{Name}}, thank you for shopping with us! 🙏 🏬 Store: {{Store Name}} 🛍️ Purchase: {{Product}} ⭐ How would you rate it? Reply 1 (poor) to 5 (excellent) It helps us a lot.

Hi {{Name}}, how was your order? 📦 Order: {{Order ID}} from {{Brand}} 🚚 Delivered: {{Days}} days ago ⭐ Rate it from 1 to 5 Just reply with the number.

Hi {{Name}}, a quick question from {{Brand}}. 🛍️ Would you buy {{Product}} again? ✅ Reply YES or NO 📝 If no, tell us why in one line We will look into it.

Hi {{Name}}, how is your new {{Product}} working out? 😊 ⭐ Rate it from 1 to 5: {{Link}} ⏱️ Takes only 20 seconds 🎁 Every response gets a Rs. {{Amount}} coupon on your next order Tap the link to share your rating.

Hi {{Name}}, thank you for choosing {{Company}}! 🙏 🔧 Technician: {{Technician}} 🛠️ Service: {{Service}} ⭐ How was it? Reply 1 to 5, where 5 is excellent Your rating goes straight to our service manager.

Hi {{Name}}, thank you for visiting {{Salon Name}}! 💇 ✂️ Service: {{Service}} 💁 Stylist: {{Stylist}} ⭐ Rate your visit from 1 to 5 Any comments are welcome too.

Hi {{Name}}, your service is complete! 🚗 🚘 Vehicle: {{Vehicle}} 🏠 Workshop: {{Workshop Name}} ⭐ Done on time and as promised? Reply 1 to 5 If anything is not right, reply FIX and we will call you.

Hello {{Name}}, we hope your visit went well today. 😊 🛠️ Service: {{Service}} at {{Business Name}} ⭐ Rate it from booking to billing 🔗 {{Link}} Your answers are seen only by our team.

Hi {{Name}}, your order has been delivered! 📦 🔢 Order: {{Order ID}} ⏰ Did it arrive on time and in good condition? ✅ Reply 1 for yes or 2 for no If no, send a photo and we will sort it out.

Hi {{Name}}, how was your delivery from {{Brand}}? 🚚 🛵 Delivery partner: {{Rider Name}} ⭐ Rate them from 1 to 5 Your answer helps us reward good riders.

Dear {{Name}}, your order has been delivered. 📦 🛍️ Product: {{Product}} 📍 City: {{City}} 📅 Date: {{Date}} 🔗 Rate packaging and delivery: {{Link}} Any damage? Reply here within {{Days}} days for a free replacement.

Hi {{Name}}, your grocery order is delivered! 🛒 🔢 Order: {{Order ID}} 🥦 Were all {{Item Count}} items there and fresh? ✅ Reply ALL GOOD, or tell us what was missing We will refund it today.

Hi {{Name}}, we closed your support ticket. 🎫 🔢 Ticket: {{Ticket ID}} 🛠️ Issue: {{Issue}} ✅ Is it solved? Reply YES or NO If no, we will reopen it right away.

Dear {{Name}}, thank you for talking to {{Agent Name}} at {{Company}} support. 🙏 🎫 Ticket: {{Ticket ID}} ⭐ Rate the help you got from 1 to 5 Just reply with the number.

Hi {{Name}}, your request is marked resolved. ✅ 🎫 Ticket: {{Ticket ID}} ⏱️ Rate our support in 30 seconds 🔗 {{Link}} Your feedback goes straight to our support lead, {{Lead Name}}.

Hi {{Name}}, thank you for choosing {{Business Name}}! 🙏 ⭐ Would you share your experience on Google? 💬 Good or bad, it helps us improve and helps others decide Direct link: {{Review Link}}

Dear {{Name}}, thank you for visiting {{Business Name}}. 🙏 🛠️ Your visit: {{Service}} ⭐ A Google review would mean a lot to our small team 🔗 {{Review Link}} Thank you!

Hi {{Name}}, how was your {{Product}}? 😊 ⭐ Tell others on Google ⏱️ Takes under a minute 🔗 {{Review Link}} We read every review.

Hi {{Name}}, {{Owner Name}} here, owner of {{Business Name}}. 👋 ⭐ Honest reviews from customers like you are how a local business grows 🔗 Could you leave us a Google review? {{Review Link}} Thank you!

Thank you, {{Name}}! 🎉 Your feedback on {{Product}} made our team's day. 🎁 Rs. {{Amount}} off your next order 🏷️ Code: {{Code}} 📅 Valid till {{Date}} Use it as our thank you.

Hi {{Name}}, we are sorry your experience was not great. 🙏 ⭐ You rated us {{Score}} out of 5 📞 {{Manager Name}} will call you today at {{Time}} Or reply here with what went wrong.

Dear {{Name}}, thank you for telling us about {{Issue}}. 🙏 ✅ Action taken: {{Action Taken}} 📦 Your {{Refund or Replacement}} is on its way Reply here if there is anything else we can do.